Porcelanosa Calgary ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when visiting our website.
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This Privacy Policy explains how we collect, use, and protect your information when you visit our website, request information, submit a form, book a consultation, request samples, or interact with our services.
Privacy Policy
Effective Date: 07-17-2026
Information We Collect
We may collect personal information that you voluntarily provide, including:
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Name
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Email address
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Phone number
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Company name
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Project details
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Preferred contact information
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Information submitted through consultation, sample request, or inquiry forms
We may also automatically collect certain information when you visit our website, including:
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IP address
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Browser type
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Device information
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Pages visited
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Website usage data
This information helps us improve our website experience and understand visitor behaviour.
How We Use Your Information
We may use your information to:
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Respond to inquiries and requests
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Provide product information and recommendations
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Schedule showroom visits or consultations
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Process sample requests
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Provide updates about new products, promotions, and showroom events (if you subscribe)
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Improve our website, services, and customer experience
We do not sell, rent, or trade your personal information to third parties.
Website Forms
When you submit information through our website forms, your information is used only for the purpose stated in the form.
Examples:
Project Inquiry Forms
Used to understand your project requirements and connect you with our team.
Sample Requests
Used to process and fulfill sample requests.
Newsletter Sign-Up
Used to send updates about new collections, products, promotions, and company news. You may unsubscribe at any time.
Cookies and Analytics
Our website may use cookies and analytics tools to improve functionality and understand visitor activity.
These technologies may collect information such as:
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Website traffic patterns
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Visitor interactions
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Referral sources
We may use services such as Google Analytics, Wix Analytics, and advertising platforms to measure website performance and improve marketing efforts.
Third-Party Links
Our website may include links to external websites, including Porcelanosa Group websites, social media platforms, and other resources.
We are not responsible for the privacy practices or content of external websites. We encourage visitors to review the privacy policies of those websites.